Index
Show
Quick checklist: What you need before you begin
- UAN and password to access the member portal.
- Relieving letter or resignation acceptance from your employer.
- Last salary slip or any proof of last working day.
- Employer contact details (HR or payroll person).
Step-by-step: Check your current records
- Sign in to the UAN Member Portal using your UAN and password.
- Go to View > Service History (or similar section) to see if your date of leaving is recorded.
- Note any discrepancies—missing date, wrong date, or incorrect employer details—before you contact anyone.
Ask your employer to update the exit date (fastest route)
The official EPFO records are usually updated by the employer through the establishment portal. If the date is incorrect or missing:
- Contact your HR or payroll team and request an update of your date of leaving/job exit.
- Share supporting documents (relieving letter, last payslip, resignation acceptance) so they can make the change without delay.
- Ask them to confirm once they have updated the record so you can re-check the portal.
If the employer is unresponsive: alternative routes
- Raise a grievance with EPFO using your UAN number. Provide details of the issue and upload documents proving your last working day.
- Visit your regional EPF office with original and photocopies of supporting documents if online grievance does not work.
- Keep a clear timeline of communications with your employer—email threads or messages help speed up case handling.
After the update: verify and proceed with claims
- Log back into the UAN portal and re-check the Service History to confirm the corrected date.
- Once the date is updated, you can raise online claims or request transfers without the exit-date issue blocking the process.
- If a claim is rejected due to mismatch, use the rejection details to provide the right documents and reopen the case.
Tips to avoid delays
- Get a written relieving letter and acceptance of resignation before leaving the job.
- Inform HR immediately about any mismatch in EPF records and follow up politely but persistently.
- Keep digital copies of all documents handy for quick upload when needed.
Updating the date of leaving is usually straightforward when employer records are accurate. If not, following the steps above and keeping good documentation will make corrections quicker and let you access PF benefits without unnecessary delay.